How to Integrate Your Live Experience with Slack
In this article, we will learn how to integrate your Live Experience Powered by Yondo with your Slack account. With this integration, your Live Experience messages will go right into your Slack account, creating a channel for each new conversation that begins during a Live Experience.
How to Connect Your Slack Integration.
To connect your Live Experience with your Slack account, simply click the 'Apps' section in your Live Experience configuration menu.
Here you will see a number of Apps that will be available to integrate with.
In the Slack Connection Window you will see a green button that says 'Connect to Slack'. Click the button to bring up the authorization screen.
Authorize Slack to connect with your Live Experience account, and you are ready to start chatting with you viewers instantly.
You will know that the connection has been made when you see a small green enabled sign, on the right of your Slack App bar on your Live Experience dashboard. When clicked you will see the Slack button has now turned red in case you would like to disconnect your slack account from your Live Experience. You will also receive an email notifying you that the Live Experience App has been added to your Slack.
In the App
Now that your Slack account has been connected with your Live Experience, messages will be received in both your Live Experience dashboard as well as inside of your Slack Messenger.
Any time a new viewer sends a message through the Live Experience Chat Messenger, a new Channel will be created in your Slack Account with the viewer's name.
Your conversation with this particular viewer will take place within this channel, sending messages from Slack directly to your viewers Chat Messenger.
Your conversations will also be stored in your Live Experience Dashboard so you can communicate from both platforms and refer to the conversations at a later date.
To Disconnect Slack, simply go to your Slack integration in the 'Apps' section and click the red ‘Disconnect from Slack’ button.