Is the video platform for 1-to-1 video consults HIPAA compliant?

Our Live 1-to-1 video system follows the secure guidelines of the HIPAA compliance.

We provide a secure connection for each live session that is established (with secured tokens that are regenerated ). Random AES keys are generated by our system clients at the beginning of the media connection and, to increase security, additional keys are generated periodically throughout the session.

Our system employs Transport Layer Security (TLS) to encrypt both voice and video data. The core protocols used are SRTP for media traffic encryption and DTLS-SRTP for key negotiation, both of which are defined by the IETF. The endpoints use AES cipher with 128-bit keys to encrypt audio and video, and HMAC-SHA1 to verify data integrity.


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