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I'm not receiving my Yondo booking reminder emails

If you are not receiving any emails from Yondo, they are probally landing in your spam folder. To prevent this from happening you will want to add Yondo to your sender Whitelist. This is a simple method to complete, the following instructions will show you how.

 

How to Whitelist an Email Address with Gmail

  1. Open the email
  2. Click on the drop-down arrow next to the “Reply” button
  3. Select “Add to Contacts List”
  4. Click on the “More” button above the email header
  5. Select “Filter messages like these”
  6. At the bottom of the search window, click “Create filter with this search”
  7. Check the box that says “Never send it to Spam”

How to Whitelist an Email Address with Outlook

  1. Open the email
  2. Right-click on the sender’s name, and click “Add to Outlook Contacts”
  3. Click “Save”
  4. On the Tools menu, click “Options”
  5. On the Preferences tab, under E-mail, click “Junk E-mail”
  6. Click the Safe Senders tab
  7. Select the “Also trust e-mail from my Contacts” checkbox

For other email providers, check out these whitelisting instructions.

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