In this article, we will discuss how to organize and run your Yondo Live Group Sessions.
To start your Session, go to the Group Sessions tab in the navigation bar on the left.
Here you will see all of the sessions that you and your team have created. Find the session you would like to start and click on the Play icon on the left side of the listing. You will only be able to start sessions that you are the host of.
When the Session starts, you will need to allow your browser to access your microphone and webcam. Click “Allow” to give Yondo access to share your video and audio feeds with your participants. Your Camera and microphone will automatically be detected by the platform, however, if you would like to configure your settings differently, you can do so in the Devices section of your session configuration.
Once your session begins, you have the option to configure your preferences within the platform through a set of tools Yondo has provided for this purpose.
By clicking on the Invite Icon, you will be able to add additional participants to your group session. A window will appear and prompt you to enter the new participants email address in the field provided. Simply click the submit button and a joining link will be sent to your participant.
The Mute and Stop Video Icons will allow you to turn off and on your video and audio feeds depending on what you would like to share with your clients.
Clicking the Devices Icon will allow you to select what camera and microphone your video and audio feeds are coming from. If you have an external microphone or webcam that you would like to use, simply select the device from the drop down of options provided.
You are also able to test your audio output by clicking on the 'Test Speakers' button in the Audio window. This will ensure that your speakers are working properly.
The Screenshare Icon will allow you to share your screen with your participants. You can use this function to share a power-point presentation, hold a software demonstration, or go through particular documents with your customers.
You can share either your full screen or just a single window depending on how you would like to display your content.
In the Chat function you will be able to communicate with your customers via text chat. These chats will be where everyone in the session would be able to chat with each other.
When clicked, Participants Icon will open up your Participants List. The list will show each participant that has signed up for your sessions and let you know who has joined your sessions. You will also be given controls over the video and audio sharing capabilities of your participants here.
You will first notice that next to each participant's name there is a status icon showing whether the participant has connected or not. A red connection icon with a slash will appear if the participant has not yet joined, while a green connection icon indicates that the participant has joined.
If the participant has joined, they will also have Video and Audio icons displaying whether or not their Video or Audio is being shared. When the Camera or Microphone Icons appear normal, it means that the participants are sharing their Video and Audio, while if the icons have a slash through them it means that they are muted or are not sharing their video.
Clicking on the participants name will also give you control over their sharing capabilities.
When you select a particular participant, the participant information box will appear where you will be able to see the Participant’s Role and Share Dropdown, as well as the Focus, Mute, Stop Video and Remove buttons to give you complete control of your session.
The Participant Roles will show who are the sessions Hosts and who are the Participants.
The Share Drop down will allow you to change the sharing capabilities of each of your participants. You can choose from No Sharing, Share with Host and Share with Everyone.
- No Sharing will mean that your participants will only be able to see and hear the sessions and will not be able to share their own video and audio. They will still be able to interact via the Chat functionality.
- Share with Host means that your participants can share their video and audio preferences with the host only and will not be seen on any other participant’s screen.
- Share with Everyone means that your participants will be able to share their video and audio with the entire group.
As the host, you will be able to change these settings and override your customers settings depending on how much contact and visibility you would like your customers to have with each other.
The Focus button will allow you to highlight a certain participant who is speaking. When clicked, the focused participant will appear larger than any other participants in the session. This feature is great if you are presenting a screen share presentation, or would like to give certain participants the opportunity to share their insights. To have you or another participant focused in the session you will need to make sure you change your window layout view to the ‘Focus View’ which we will discuss later on in the article.
If you do have any customers that are becoming a distraction to your other viewers in your group sessions, there are 3 ways that you can maintain control over your session and limit the participant’s distractions.
You are able to disable a particular participant's microphone by clicking on the Mute button in their participant information box. This is a great tool if there is a participant that has any background noise or interference going on when they are not speaking themselves. When it is their turn to speak once again, you can click the Unmute button to enable their microphone once again.
The Stop Video function is similar in that clicking the button will disable your customers video feed to ensure that there are no distractions going on in your Live Group Session. Once again to allow your participants the ability to share their video simply click Start Video.
If you do find that you have any participants that are getting a bit too out of control, as a last resort you are able to remove the user from the group all together by clicking the Remove button.
The Menu button next to the Participant button will be where you and your participants can edit your profile, which will include the name that you would like to appear in the session, as well as exit the session.
By clicking on the profile tab you will be able to adjust the name and email of your profile so you and your participants will be able to see the names of each contributor. If you would not like to share your name you can leave this section blank.
If you would like to leave your group sessions simple click on the Exit Sessions tab in the menu to leave the session.
As the Host of the group session, you will also be able to change the view that the customers are able to see the session. You will be able to choose from a Gallery View which will allow each of your participants to appear equally in size, or the Focus View which will allow you to highlight yourself or another participant, making the focus video feed much larger than the other participants.
For more information on how to create a Group Session, Please visit our article on How to Create A Group Session Listing for Your Online Store