How are my Group Session Minutes Calculated.

The Yondo Group Sessions functionality allows you and your customers to connect live online, sharing your Video, Audio, and Screen Streams together in the same session. For this function, Yondo has implemented a Pre-Paid Credit System that allows the user to purchase minutes that will be used on their Yondo Group Sessions.


On each of Yondo's Standard Plans (Starter, Professional, Premium) there is a certain allotment of minutes for your Group Sessions and an overage per minute that applies to each plan. For information on our Standard Plans, please visit our Pricing Page at


The minutes are based on a per-participant basis meaning each minute a participant joins a session will count as 1 minute. You can calculate the number of minutes used on a particular Group Session by multiplying the duration of your session by the number of participants that are taking part in the session. 


For Example, if you have 5 users in a Group Class that lasts for 60 Minutes, your total Minute Usage for that session would be 300 Minutes. 

5 Users x 60 minutes = 300 Group Session Minutes Used


It is important to note that a user is only counted so long as they have joined the session. If a user has registered for a session but does not show up, their usage will not be charged to your credit. 


For information on how to load Pre-Paid Credit on to your account, please visit our article on How to set up your Pre-Paid Credit.

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